Sessions are offered Monday – Friday, including evening availability for our clients’ convenience.
Before you decide to schedule your first session, we are happy to provide a free phone consultation to answer any questions you may have about the general counseling process and services offered. This helps you determine if our services will be a good fit for you.
Yes. After your first appointment is scheduled, you will receive an email invitation to join the secure client portal, where you will review the Informed Consent and Notice of Privacy Practices, as well as complete the Client Intake Form. This will help your provider get to know you a little bit before your first session, which ensures that the time you’re paying for is used in the most efficient way possible.
During your first session, you and your provider will review important details about the counseling/coaching/nutrition therapy process and your rights as a client. This will be a time for your provider to get a deeper understanding of what brought you to us and what you’re hoping to get out of the experience.
If you need to cancel or reschedule your session, that’s no problem! We understand that schedules change and life happens. We just ask that our clients email us at firstname.lastname@example.org at least 24 hours before the scheduled session time so that we have time to offer the session to another client on the waiting list. Late cancellations are half the session fee and missed appointments are the full session fee.
Sometimes just the idea of uncovering difficult, perhaps traumatic, events of your past is enough to make you want to run and hide. From the beginning, we want you to know that you have control over what you share and what you do not share with your counselor. We do believe understanding how the past is impacting your present is key, however, you have the power to determine the pace and depth we go about this. Above all, we want you to know that when you come to counseling, you are in a safe, judgment-free zone.